Refund policy

RETURNS

Returns are accepted on in-stock items only. To return an item you must request a Return Authorization within 7 days of delivery by emailing info@italianluxuryinteriors.com or calling 213-280-1333. Items returned without a Return Authorization cannot be accepted or refunded.

Once authorized, you may choose either:

• a refund of the purchase price less a 25% restocking fee, with return shipping at your cost; or
• full store credit for the purchase price with no restocking fee, with return shipping still at your cost.

Return shipping is quoted to you before the return is authorized.

Items must be returned in their original condition and in their original packaging. Returns are inspected on arrival at our warehouse, and a refund or credit is issued only after the item passes inspection. Items that arrive damaged, used, or without their original packaging may be refused or credited in part.

ITEMS MADE TO ORDER, ORDERED ON REQUEST, PRODUCED TO ORDER

These items cannot be returned. A large proportion of the products in our catalog are produced to order, made to order, or ordered on request. If you are unsure whether an item is returnable, please ask us before you buy — info@italianluxuryinteriors.com or 213-280-1333.

EXCHANGES

Please note, at this time we do not offer exchanges, only returns.